Repairs
Repairs
Each piece is handcrafted with care and intention, however, jewelry is naturally delicate and may require repairs over time. If you need a repair, please email hello@presentgems.com with the following details:
- Name
- Address
- Order Number
- Description of the repair issue
- Photo of the damaged piece
Repair Policy:
Repairs due to manufacturing defects are free of charge within 120 days of purchase.