Repairs

Repairs

Each piece is handcrafted with care and intention, however, jewelry is naturally delicate and may require repairs over time. If you need a repair, please email hello@presentgems.com with the following details:

  • Name
  • Address
  • Order Number
  • Description of the repair issue
  • Photo of the damaged piece

Repair Policy:

Repairs due to manufacturing defects are free of charge within 120 days of purchase.