FREE SHIPPING ON ORDERS $100+

Shipping

Fast, Reliable USPS Shipping for Handmade Jewelry

At Present Gems, every piece of gemstone jewelry is handcrafted with care and shipped securely from the United States. We use USPS shipping services to ensure your order arrives safely and on time.

We know that shipping matters—especially when ordering meaningful, handmade jewelry. That’s why we keep our process transparent, reliable, and easy to understand.

 

Free Shipping on Orders Over $100

Enjoy free USPS shipping on all U.S. orders of $100 or more.

For orders under $100, shipping rates are calculated at checkout based on:

  • USPS First Class Mail
  • USPS Priority Mail
  • USPS Ground Shipping (where available)

You will always see your exact shipping cost before completing your purchase.

 

Order Processing Times

All orders are processed after credit card verification and quality review.

If there are any issues with your order, our team will contact you directly at the email provided at checkout.

In-Stock Items

For items currently in inventory:

  • Orders placed Monday–Thursday are processed and shipped within 3 business days
  • Orders placed Friday–Sunday are shipped by Tuesday of the following week

Custom-Made Jewelry

For custom or made-to-order pieces:

  • Please allow 5–7 business days for assembly, processing, and preparation before shipping

Each custom piece is carefully crafted and inspected before it leaves our studio.

 

Shipping Days & Holidays

We do not process or ship orders on:

  • Weekends (Saturday–Sunday)
  • Observed U.S. holidays

Processing resumes on the next business day.

 

Order Tracking & Support

Once your order ships, you will receive a tracking number via email so you can follow your package in real time.

If you need assistance with your order status, contact us at:

hello@presentgems.com

Please include your order number, and we will respond within 24 business hours (Monday–Friday).

 

Is Jewelry Shipping Safe?

Yes—your order is carefully packaged and handled with care to ensure it arrives safely.

We understand that jewelry is both valuable and meaningful. Every piece is securely packed to protect it during transit.

We ship using trusted USPS services that include tracking for peace of mind.

 

Why Customers Trust Our Shipping

  • Secure USPS delivery with tracking
  • Clear processing timelines
  • Handmade items inspected before shipping
  • Transparent pricing (no hidden fees)
  • Responsive customer support